Frequently Asked Questions
Everything you need to know about your Creed Boutique experience.
How can I ensure my fragrance is authentic?
All products sold on Creed Boutique US are 100% authentic. Each fragrance is crafted with the highest quality natural ingredients and shipped directly from our authorized distribution centers.
What are your shipping options and delivery times?
We offer standard and expedited shipping across the United States. Standard shipping typically takes 3-5 business days, while expedited options can deliver your order within 1-2 business days.
What is your return policy for fragrances?
We accept returns on unopened and unused items in their original packaging within 30 days of purchase. Due to hygiene and safety standards, we cannot accept returns on bottles that have been sprayed or opened.
Do you offer complimentary samples with orders?
Yes, most orders include a selection of complimentary samples, allowing you to explore other scents from our collection before committing to a full bottle.
Can I track my order once it has been placed?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.